🇫🇷 EmoWords French – Support & Feedback

Bonjour! 👋


Welcome to the EmoWords French support page. We are dedicated to making your French learning journey as elegant, seamless, and enjoyable as possible.


Whether you are having a technical issue, want to suggest a new vocabulary category, or simply want to share your experience, we are here to listen.


📬 How to Contact Us

For all inquiries, please email us directly at: 📧 emrdrmss@gmail.com


To help us assist you faster, please include the following in your email:


Subject: Brief description of the issue (e.g., "Sound Issue," "Quiz Bug," "Feature Request").


Device Model: (e.g., iPhone 13 Pro, iPad Air).


iOS Version: (e.g., iOS 17.2).


Details: A screenshot or a short explanation of what happened.


❓ Frequently Asked Questions (FAQ)

Q: I cannot hear the pronunciation audio. A: Please ensure your device is not in "Silent Mode" (the physical switch on the side of your iPhone). Also, check the "Settings" menu within the EmoWords app to make sure Sound Effects and Voice are toggled ON.


Q: Does the app work offline? A: Yes! EmoWords French is designed to be a premium offline experience, so you can learn anytime, anywhere without an internet connection.


Q: How do I track my progress? A: Your progress is tracked automatically. You can view your highest scores and streak achievements directly in the category selection screen or the Quiz Mode dashboard.


Q: Can I suggest a new category? A: Absolutely! We love expanding our library based on user feedback. Send us an email with your requested topic (e.g., "Travel," "Office," "Emotions").


Merci for choosing EmoWords French! We are constantly working to polish the app and bring you that "Parisian Chic" learning experience.

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